Terms of Service

Last updated: June 2, 2026

These Terms of Service ("Terms") apply to your use of houstonwaterdamagerestorationpros.com (the "Site"), operated by Houston Water Damage Restoration Pros ("we," "us," or "our"). By using the Site, you agree to these Terms. If you don't agree, please don't use the Site.

This Site Is Not for Emergencies

The Site provides general information and a way to reach us. It is not a way to summon emergency help, and we don't monitor it in real time. If you have a life-safety emergency, call 911. For an active water loss, call us at (346) 210-6101 — a form or email may not be seen for hours, and water damage gets worse by the hour.

Information on the Site

The content here — service descriptions, the cost and insurance guides, and similar pages — is general information, not professional, legal, or insurance advice. Every water loss and every insurance policy is different. Nothing on the Site is a guarantee of a particular outcome, coverage decision, price, or response time, and the only way to know what your situation needs is to have us assess it.

Contacting Us Through the Site

If you give us your contact details through a form, by email, or over the phone, you agree that we may contact you back — by phone, text, or email — to respond to your request and discuss the service you asked about. Standard message and data rates from your carrier may apply to any texts.

Using the Site Properly

When you use the Site, you agree not to:

• Use it in any way that breaks the law;
• Try to gain unauthorized access to the Site, its servers, or any connected system;
• Disrupt or interfere with the Site's security or normal operation;
• Upload or transmit viruses, malware, or other harmful code;
• Scrape, harvest, or use automated tools in a way that places an unreasonable load on the Site.

Our Content

The Site and its content — text, graphics, layout, and other materials — belong to us or our licensors and are protected by intellectual property law. You may view and use the Site for your own personal, non-commercial purposes. Please don't copy, reproduce, republish, modify, or distribute our content without our written permission, except where the law allows.

Third-Party Links and Tools

The Site may link to other websites or use third-party tools such as analytics and an embedded map. We don't control those third parties and aren't responsible for their content, policies, or practices. Using them is at your own risk and subject to their terms.

No Warranties

THE SITE AND ITS CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT THE LAW ALLOWS, WE DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. (This section is about the website itself; any service we perform for you is governed by the separate work agreement you sign with us.)

Limitation of Liability

TO THE FULLEST EXTENT THE LAW ALLOWS, WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR DATA, ARISING FROM YOUR USE OF — OR INABILITY TO USE — THE SITE, EVEN IF WE'VE BEEN TOLD SUCH DAMAGES ARE POSSIBLE.

Indemnification

You agree to indemnify and hold us harmless from any claims, damages, losses, and reasonable expenses (including attorneys' fees) that arise from your use of the Site or your breach of these Terms.

Governing Law

These Terms are governed by the laws of the State of Texas, without regard to its conflict-of-law rules. Any dispute relating to the Site will be handled in the state or federal courts located in Harris County, Texas.

Changes to These Terms

We may update the Site and revise these Terms from time to time. When we do, we'll update the "Last updated" date above. If you keep using the Site after a change takes effect, you accept the updated Terms.

Severability

If any part of these Terms is found unenforceable, that part will be limited or removed to the minimum extent necessary, and the rest will stay in full effect.

Privacy and Contact

Your use of the Site is also covered by our Privacy Policy. Questions about these Terms? Call (346) 210-6101, email [email protected], or reach us through our contact page.