Burst & Frozen Pipe Water Damage in Houston, TX
A pipe lets go and water is pouring through the ceiling. Shut the main and call us. Our IICRC-certified Houston crew ran these jobs across the metro after Winter Storm Uri and every freeze since. We extract the water, dry the walls and floors, and document it all for your claim.
Call Now to Prevent Further Damage
Call Now(346) 210-6101
24/7 Emergency Response
Certified & Accredited in Houston
What You Get When You Call Houston Water Damage Restoration Pros
Real Houston crews, not a call center. Most neighborhoods reached within hours.
Trained to manufacturer and insurer standards, documented from the first hour.
We work with your adjuster and handle the claim paperwork for you.
Mitigation and full restoration under one roof, no handoff gaps or delays.
Texas Freezes and Burst Pipes in Houston
Houston plumbing isn't built for a hard freeze, and that's exactly why pipes burst here. In February 2021, Winter Storm Uri pushed the metro into days of sub-freezing cold, and supply lines split open across the city — in attics, exterior walls, and the uninsulated runs nobody thinks about because they almost never freeze. We worked those calls for weeks, and every cold snap since has brought the same failures on a smaller scale.
The damage from a frozen pipe is rarely a small leak. When ice splits a line and then thaws, the water runs unchecked, often for hours while a family is asleep or away, and on a slab-on-grade home it spreads across the main floor with nowhere to drain. A second-floor break comes down through the ceiling into the rooms below. The point is simple: a burst pipe is a fast-moving water emergency, and your response time is what decides how much you lose.
What to Do When a Pipe Bursts
Before our crew pulls up, a few quick moves limit the damage and keep everyone safe. Do only what you can reach safely.
- Shut off the water at the main. Close the main valve, usually at the meter near the street or where the line enters a slab home, to stop more water from coming in. This is the single most important step.
- Cut power to wet rooms. If you can reach the breaker without standing in water, switch off circuits feeding the flooded area and stay off outlets and appliances there.
- Open the lowest faucets. Once the main is off, opening faucets on the lowest level relieves pressure and drains the lines down so less water escapes the break.
- Move what you can to dry ground. Lift rugs, electronics, and small furniture clear, and slip foil or wood blocks under furniture legs sitting in water.
- Photograph everything first. Take wide and close photos of the water, the break if you can see it, and affected items before you move things — your insurer will want them.
- Call us. The faster extraction and drying start, the less the water soaks into your floors and walls. Our line is staffed 24/7.
Our Burst-Pipe Cleanup & Drying Process
A pipe break soaks more than the floor — water tracks up drywall, into wall cavities, and across the subfloor, and in Houston's humidity that hidden moisture grows mold if it isn't dried out. Here's how our crew runs a burst-pipe job from arrival to dry.
Confirm the Source Is Off
We verify the water is shut off and the break is isolated so nothing keeps feeding the leak while we work.
Extract Standing Water
Truck-mounted and portable extractors pull the water off floors, carpet, and pad right away.
Find the Hidden Moisture
Moisture meters and infrared cameras map water inside walls, ceilings, and subfloor that you can't see.
Open & Dry the Cavities
Where water hid behind walls, we make controlled openings and set air movers and dehumidifiers to dry them.
Monitor to Dry Standard
We log moisture daily and run equipment until readings hit the IICRC S500 target, then rebuild what came out.
Once the water is out, the job continues as full structural drying and any needed rebuild. Heavy flooding from a break gets a dedicated water removal pass, and if drying stalls or a musty smell shows up we check for mold before closing out.
Frozen Pipe Damage and Your Insurance
Here's the good news on a burst pipe: sudden, accidental water damage from a pipe failure is one of the most commonly covered claims on a Texas homeowner's policy. A pipe that freezes and bursts is typically treated as sudden and accidental, which is the kind of loss most policies are built to pay for. What insurers push back on is delay and neglect, so prompt mitigation actually strengthens your claim rather than working against it.
How We Handle Your Claim
We Document
Photos, moisture readings, and a written scope from the first visit on.
We Coordinate
We work directly with your adjuster and speak the same scope-of-loss language.
We Bill Direct
We bill your insurer directly so you're not floating the cost up front.
Coverage depends on your specific policy and how the loss occurred. We document the cause and the damage thoroughly so your adjuster has what they need — see more on water damage insurance claims.
Frequently Asked Questions
What should I do the moment a pipe bursts in my Houston home?
Shut off the water at the main first — that's the one step that stops the damage from getting worse. Then, if you can do it safely, cut power to the flooded rooms at the breaker and open the lowest faucets in the house to drain the lines down. Move what you can to dry ground, take photos of the water and damage for your claim, and call us. Our crew is on call 24/7, and the sooner extraction starts, the less the water soaks into your floors and walls.
Does insurance cover burst or frozen pipe damage in Texas?
In most cases, yes. A pipe that freezes and bursts is generally treated as sudden and accidental water damage, which is the kind of loss standard Texas homeowner's policies are designed to cover. Coverage always depends on your specific policy and the circumstances, and insurers expect you to limit further damage promptly. We document the cause and the damage from the first visit and bill your insurer directly, which keeps the claim moving and the mitigation on the record.
How do you dry out walls and floors after a pipe break?
After we extract the standing water, we map the hidden moisture with meters and infrared, because water from a pipe break tracks up inside walls and across the subfloor where the surface looks dry. Where it's trapped behind drywall, we make controlled openings and set air movers and dehumidifiers to dry the cavity. Then we monitor moisture readings daily and only pull equipment once the structure hits the IICRC dry standard. We dry to a number, not to how the floor feels.
Pipe Burst? Shut the Main and Call Now.
Water from a pipe break spreads by the minute and soaks into everything it reaches. Our Houston crew has handled these jobs since the Uri freeze and is on call 24/7 — call now and we'll head straight your way.
Call Now: (346) 210-6101